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Manageengine service desk approval workflow.
Service desk plus used service desk tool user for create the tickets in user desktop and mail issue servers and.
February 12 2014 manageengine the real time it management company today announced the general availability of change workflows for its flagship itil ready help desk software servicedesk plus.
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In example after an approval of a request i want to execute a script to automate certain taks but isn t possible.
If you have configured multiple stages of approvals then the notification is sent to the next consecutive stage only on approval from the previous stage i e any one approver can approve the service.
We have been using servicedesk plus for the past 10 years and manageengine always appreciated every new.
If send approval notification automatically when a service request is raised is enabled then an approval notification is sent to the concerned authority each time a service request is raised.
So rest assured you ll experience the best with manageengine.
You can customize your workflow of delivering the service request specific to each service category.
Our service is free because software vendors pay us when they generate web traffic and sales leads from getapp users.
You can also setup approval process and service level agreements for each service request.
The option to add an approval step is only available if the workflow is associated with at least one jira service desk project.
Showcase your it services showcase the offered it services to your end user and give a new face to your it.
We ve got you covered on both fronts.
We ve done this by integrating adselfservice plus our self service password management application with our help desk approval workflow software admanager plus.
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